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Terms & Conditions

These Terms & Conditions (“Terms”) govern all sales of goods by CB Station (“we,” “our,” “us”) to you (“you,” “your”). By placing an order, you agree to be bound by these Terms.

  • B2B RELATIONSHIP

    CB Station sells goods exclusively to businesses for commercial resale or use. By placing an order, you represent and warrant that you are purchasing as a business and not as a consumer. Consumer protection laws do not apply to these sales.

  • MINIMUM ORDERS

    • $250 minimum opening order (before shipping/handling).
    • No minimum on repeat orders.

  • PAYMENT TERMS

    • We accept Visa, MasterCard, Discover, and American Express.
    • Cards are charged only for in-stock merchandise when shipped.
    • Back-ordered items are charged when they ship.

  • PLACING ORDERS

  • PERSONALIZED ORDERS

    For accuracy and speed, we strongly encourage all personalized orders to be placed on our website.

  • BACK-ORDERS

    • Back-ordered items will remain open until available and will ship once in stock.
    • To cancel back-ordered items, contact our office before they ship.

  • SHIPPING

    • Free ground shipping with our logistics partners on website orders of $1000+ (in-stock items, Continental U.S. only).
    • Ground orders received by 2:00pm EST ship the same day (in-stock only).
    • Priority orders received by 11:00am EST ship the same day (in-stock only).
    • Title and risk of loss pass to you upon our delivery of goods to the carrier.

  • CLAIMS

    • If damage occurs in transit, do not refuse the shipment.
    • Get the carrier’s notation of the damage and notify us immediately.
    • We will assist you in contacting our logistics partners to open a claim and will do our best to help secure a refund or resolution on your behalf.
    • Please note, we are dependent on our logistics partners for the final resolution of such claims, and we will always try our best to support you throughout the process.

  • CANCELLATIONS & RETURNS

    • Order cancellations or changes require prior approval and must be requested by email.
    • Customized items can only be changed or cancelled within 4 hours of order placement.
    • Returns must be requested within 14 business days of delivery and require prior written approval.
    • Returned items must be unused, in original packaging, and are subject to inspection.
    • Customized/monogrammed, sale, and retired items are final sale and non-returnable.
    • Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.

  • DAMAGED OR DEFECTIVE ITEMS

    • Email photos to cs@cbstation.com
    • We will issue a refund or replacement.
    • If no return is needed, we process refund/replacement within 48 hours.
    • No returns accepted after 14 business days.

  • CUSTOMIZED & SALE MERCHANDISE

    All customized items and retired/sale merchandise are final sale and non-returnable.

  • INTELLECTUAL PROPERTY

    • All CB Station names, logos, designs, textile patterns, and related IP are owned or licensed by CB Station.
    • No license or ownership is transferred to you.
    • Use of our trademarks or IP requires prior written consent.

  • INTERNET MSP POLICY

    • CB Station enforces strict Internet Minimum Selling Price (MSP).
    • After discounts, final consumer price must not fall below our stated MSP.
    • We reserve the right to suspend or terminate your account and refuse future orders if the MSP policy is violated.

  • WARRANTY DISCLAIMER

    Except as stated in these Terms, all goods are provided “as is.” We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.

  • LIMITATION OF LIABILITY

    Our total liability shall not exceed the purchase price paid for the goods. We are not liable for indirect, incidental, or consequential damages.

  • ORDER ACCEPTANCE & ENTIRE AGREEMENT

    All orders are subject to our acceptance. These Terms are the entire agreement between you and CB Station and replace all prior communications or agreements.

  • GOVERNING LAW & JURISDICTION

    • These Terms are governed by the laws of the State of Georgia, without regard to its conflict of laws principles.
    • All disputes will be resolved exclusively in the state or federal courts located in Gwinnett County, Georgia, and you consent to this jurisdiction.